“I have been very pleased with the service I received from Garry and Adam in the workshop, which involved a very tricky intermittent problem with my framing nailer. They were easily contactable, and patient and persistent in diagnosing and repairing a fault in the gun that was not obvious by any means. In fact, they had to do extensive testing until the fault I was describing finally manifested itself. This takes patience. The service team was thoroughly professional throughout the whole process. In my experience, service often begins to falter when things get difficult, but I always felt confident that these guys knew what they were doing and would see it through until it was resolved. Also, the gun was like new when I got it back – so much so that I thought they sent someone else’s by mistake. I won’t hesitate to recommend Kelvin Power Tools and will always use them for servicing my gear in the future.”

David Lathrop in Mansfield, Nottinghamshire.

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